WorkFlow Automation Example

Organization

ALL

The Problem

Automate, manage, and optimize existing/routine business processes with an end result of increasing productivity, decreasing  manual errors, eliminating bottlenecks, and increasing profitability.

The Soution

Create web-based WorkFlows that automate daily business processes. Examples include:

• Credit Card Approval – tracking requested credit card purchases from the requestor to the approver to the purchaser
• Contracts – tracking contract requests for products or services from the requestor to approver to outsource to award
• Support Center Management – tracking support calls from submitting the issue to routing to resolution to close
• Timesheet – tracking all resource project hours, travel and leave

Benefits

• Improved time-to-value related to routine business processes
• Optimized use of human and business resources
• Increased effectiveness with collaborative process design which helps to identify gaps and disconnects with other processes
• Improved process visibility & reporting
• Automated compliance to standards & regulations