Task and Suspense Management Example

Organization

All

The Problem

Tracking all assigned tasks and suspense items with automated tools to create, manage, track, and take action on tasks and supporting documents.

The Soution

Create a web-based solution that allows the user to electronically track all assigned tasks and suspense items from the point of request to the point of completion. Primary functionality includes: 

• Task Assignment
• Document Attachment/View
• Timeline Assignment with Intermittent Task Reminder via Email
• Multiple Task Status Tracking (i.e. Open, Deleted, On Hold, Completed, At Point A, At Point B, at Point C, etc.)
• Executive Task Summary Reports

Benefits

• Complete Visibility of Organization’s Task Performance
• Critical Notification of Task Delays
• Improved Resource Performance and Accountability of Assigned Tasks